> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redraw.pro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to contact Support

# **How to Contact Redraw Support**

### Access the Platform
* Official website: **redraw.pro**
* Members area: **br.arch.redraw.pro/member**

### Click the Support Icon
* Located in the bottom-right corner of the screen.

### Choose the Type of Support
* **Live chat**
* **FAQ**
* **WhatsApp**
* **Email:** [suporte@redraw.pro]()

### Fill in Your Information
* Name
* Email
* Detailed description of your question or issue

### Wait for the Response
* The support team will get back to you shortly.

| **Tip:** Provide as many details as possible (including specific error messages) to speed up the resolution.