I Tried to Generate an Image and Got an Error, How Can I Fix It?

Image Generation Error — How to Fix It?

If you tried to generate an image in Redraw and encountered an error, don’t worry! Although it’s rare, issues can occasionally happen — and our team is ready to help you resolve the problem as quickly as possible.

Immediate Steps

Check your internet connection.
Refresh the page.
Clear your browser cache.

If the Error Persists

Please contact our support team through our help channels.

Useful information to include when contacting support:

A brief description of what you were doing when the error occurred.
A screenshot or video showing the issue.
The email address linked to your Redraw account.

Why This Might Happen?

Redraw is constantly evolving, receiving frequent updates and improvements. However, like any online platform, temporary instabilities may occur due to:

Server downtime.
System updates.

Our commitment is to provide you with the best possible experience, and any issue will be treated as a priority.

Count on Our Team!

If the problem continues, please reach out to our support team. We’re always available to ensure you can make the most of Redraw without interruptions.

Remember: if you experience any instability, report it so we can act quickly and fix the issue for you. Your patience and understanding help us keep improving the platform every day!

Updated on: 21/11/2025