How Redraw invoices work
A Redraw invoice is a commercial document that confirms a payment already made on your subscription. It is issued by Redraw with its own branding and contains all the information needed for commercial, administrative, and accounting purposes.
An invoice does not represent a new charge. It simply confirms a payment that has already been processed.
A Redraw invoice is not an official tax document issued by tax authorities. For questions about tax deductibility in your country, consult an accountant or tax professional.
What information appears on the invoice?
Each invoice contains the following details:
- Redraw's information (issuing company)
- Subscriber data: name, email, and phone number registered on the account
- Name of the contracted plan and validity period
- Amount paid and payment date
- Payment confirmation statement
How do I receive my invoice?
As soon as a payment is processed, you automatically receive the invoice at the email address registered on your account. No action is needed — the document arrives directly in your inbox.
If you prefer, you can also download the invoice at any time from your profile on the platform.
How do I download my invoice from the platform?
- Go to your profile on Redraw.
- Click on Plan & Billing.
- Click Download invoices.
- Find the reference month in the history.
- Click Download.
The file is generated as a PDF and can be saved, printed, or shared.
What appears in the invoice history?
The history displays all charges already processed on the account. For each record, you will see:
- Reference month: the period the charge corresponds to
- Plan: the name of the plan contracted during that period
- Amount: the amount charged
- Status: whether the payment is marked as Paid or pending
- Action: button to download the invoice PDF
Can I download invoices from previous months?
Yes. The invoice history shows all payments already processed on the account. You can download the invoice for any month available in the history, including past periods.
Is the invoice still available after canceling my subscription?
Yes. Even after cancellation, the invoice history remains accessible. You can view and download invoices for any period when the subscription was active.
Are invoices available for all plans?
Yes. Invoices are available for subscribers on all paid Redraw plans.
What should I do if an invoice does not appear in my history?
If a payment was processed but the invoice does not appear in the history, contact support via the platform chat with the reference month and the email address on your account.
The name or details on my invoice are incorrect. What should I do?
Invoice details are generated based on the information registered on the account at the time of subscription. If any information is incorrect, please contact support via the platform chat.
Where can I check my plan and billing history?
This information is available directly on the platform under My Profile → Plan & Billing. In this section, you can view:
- Your current plan
- Subscription status
- Start date and validity
- Invoice history available for download
Still have questions? Talk to our team via chat or email us at suporte@redraw.pro.
Updated on: 09/07/2026