Articles on: Getting Started

How to contact Support

How to Contact Redraw Support


Access the Platform

  • Official website: redraw.pro
  • Members area: br.arch.redraw.pro/member


Click the Support Icon

  • Located in the bottom-right corner of the screen.


Choose the Type of Support

  • Live chat
  • FAQ
  • WhatsApp
  • Email: [suporte@redraw.pro]()


Fill in Your Information

  • Name
  • Email
  • Detailed description of your question or issue


Wait for the Response

  • The support team will get back to you shortly.


Tip: Provide as many details as possible (including specific error messages) to speed up the resolution.

Updated on: 21/11/2025