Question 1

How Plans, Coins, and Renewal Work

Accepted Answer

How do the plans work?

Currently, Redraw offers three plan options, available in both monthly and annual billing:

Basic
Expert
Business All plans include the platform’s main features, but they vary in the number of coins available per month and in some additional features.

What is the difference between the plans?

The main difference between the plans is the number of monthly coins included in each option:

Basic: 600 coins per month
Expert: 2,000 coins per month
Business: 7,000 coins per month

Which features change from one plan to another?

In addition to the number of coins, some features vary depending on the plan.

Available resolution

Basic: up to 4K
Expert and Business: up to 8K

Features not available in the Basic plan

Some more advanced features are not available in the Basic plan, such as:

8K Resolution Upscaling
3D Object: Text and Multi-Angle
Video: Veo Standard

Business plan benefits

The Business plan also includes:

Priority rendering queue
Early access to beta features
Simultaneous account usage for up to 15 accesses at the same time In this case, the 15 simultaneous accesses mean that up to 15 people can use the account at the same time with the same email and password. This does not mean the creation of 15 separate users within the plan.

How does plan payment work?

Redraw offers plans in both monthly and annual billing options.

In the monthly plan, billing happens every

Question 2

How to Manage Your Account and Subscription

Accepted Answer

How do I manage my subscription?

You can manage your subscription and your account information directly through the Redraw platform. To access this area, log in to the platform, click the icon in the top-right corner, and select My Profile.

Inside My Profile, you will find the following tabs:

Profile
Personal Data
Plan and Billing
My Redraw Coins

What can I find in the Profile tab?

In the Profile tab, you can view your general account information, such as:

your name
your email
your current plan
available bonuses

What can I find in the Personal Data tab?

In the Personal Data tab, you can edit and manage your account information, such as:

personal and contact information
professional information
password change
account deletion

What can I find in the Plan and Billing tab?

In the Plan and Billing tab, you can manage your subscription. In this area, you can:

view your current plan
change your payment card
switch plans, choosing between monthly and annual options
view your billing receipts
cancel your subscription To access these options, simply click on ''Your Plan'' or access https://pay.redraw.pro/p/login/4gwdTz9imdkr5RSfYY .

What can I find in the My Redraw Coins tab?

In the My Redraw Coins tab, you can track your account transaction statement, including coin deposits and coin usage. In addition to accessing this information through My Profile, you can also view the stateme

Question 3

Trial Plan

Accepted Answer

How does the trial plan work?

When you create your account on the platform, you receive 10 free coins to test the tools and explore the quality of the results. To get started, go to: RedrawRedraw - AI Architecture and complete your registration.

Do the 10 trial coins renew?

No. The 10 coins included in the trial plan are granted only once, at the time of registration, and are not renewed. They are meant to help you explore the platform before subscribing to a paid plan.

Why do trial images have a watermark?

The watermark is part of the free plan, which was created for testing and initial use of the platform.

Do images from paid plans also have a watermark?

No. On paid plans, images are generated without a watermark, offering more freedom and a more professional result for your projects.

What if the watermark makes it harder to evaluate the image?

If the watermark on any image makes evaluation difficult, you can contact our Support team. That way, we can help you better assess the result.

How can I get more coins?

Currently, Redraw works through subscription plans. To get more coins, you need to subscribe to one of our plans. Each plan offers a specific number of coins per month, and you can choose the option that best fits your usage volume. If needed, we can also help you identify which plan makes the most sense for your needs.

Question 4

How to Edit a Render Without Starting Over

Accepted Answer

How can I edit a render without starting over?

If you have already generated an image in Redraw but need to make specific adjustments, you do not need to start from scratch in every case. At the moment, we are still developing a dedicated editing feature. In the meantime, the most recommended way to edit a render is to use the Text-to-Image feature with an appropriate model.

Which model should I use to edit a render?

For this type of editing, we recommend using the following models:

Nano Banana Pro
Nano Banana 2 These models usually provide better results when the goal is to adjust an already generated image.

How do I edit an already rendered image?

In the Text-to-Image feature, you can use the rendered image itself as the base for editing. The process is simple:

attach the generated image
write a prompt explaining exactly what you want to change
if you want, also add a reference image This way, the model can interpret the original image and apply the requested changes.

What can I change?

You can request specific changes such as:

textures
colors
materials
objects
scene elements
small detail adjustments that were not interpreted correctly

Can I use a reference image?

Yes. If you want, you can attach a reference image together with the original rendered image. This helps the AI better understand the style, material, color, or expected result.

How do I write a good editing prompt?

The ideal approach is to use clear

Question 5

Difference between the plans and how to choose the best one

Accepted Answer

When choosing a plan, the main difference is the number of monthly coins available for image generation, along with some advanced features and additional benefits. Most importantly: the ideal choice is the plan that best fits your usage needs.

Number of Coins per Plan

Basic: 600 coins/month
Expert: 2,000 coins/month
Business: 7,000 coins/month These coins are used to generate images/videos within the platform, and each generation is charged against your coin balance.

What All Plans Include

All plans provide access to the platform’s main features, allowing users to create and edit images normally.

Main Differences Between the Plans

Image Resolution

Basic: up to 4K
Expert and Business: up to 8K

Advanced features with limitations on Basic

All the features below are available on the Basic plan, but some advanced options within them are not included: Resolution enhancement:

Available on Basic, with a limit of up to 4K.
The 8K option is available only on the Expert and Enterprise plans. 3D Object:
Available on Basic.
The Text and Multi-angle options are not available on Basic. Video:
Available on Basic.
The Veo Standard generation model is not available on Basic.

Exclusive Benefits of the Business Plan

The Business plan is designed for teams and more intensive use, including:

Priority rendering queue
Up to 15 simultaneous users
Early access to beta features

How to Choose the Best Plan

The ideal cho

Question 6

How to Choose the Right Image and Ensure Good Input Quality

Accepted Answer

How do I choose the right image and ensure good input quality?

Choosing a good input image is one of the most important factors in getting a good result in Redraw.

What is the first step?

The first step is to use the image in the correct tool, according to the file type and the goal of the generation. This makes a difference in how the AI interprets the image.

What should I analyze when uploading the image?

When uploading the image, pay attention to the AI score. It indicates the chances of the image performing well and helps identify points that can be improved before generation.

What does the AI evaluate in the image?

The analysis mainly considers:

lighting
edges
resolution
shadows The better these aspects are, the greater the chance that the AI will interpret the image more accurately.

What should I do if the AI has difficulty interpreting the image?

If necessary, run a first test and evaluate the result. If you notice interpretation difficulties, you can activate manual scene composition to better describe the image and provide additional information.

Do I need to write a complete prompt?

No. Redraw’s features are already internally configured for each goal, so you do not need to create a technical prompt from scratch. The text field is more useful for adding information, describing the scene, and helping the AI better understand important details.

Can I use a reference image?

Yes. If you have a reference image, such as anot

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